FAQ

Who runs this shop?

Boaz does — design, sourcing, listings, packing, the lot. Read more on Our Story.

How do I order a personalized item?

Add your details in the personalization field on the product page before adding to cart. Spelling and photo choice get printed exactly as submitted, so check them twice.

Can I change or cancel my order?

Message us straight away. If it has not gone into production yet we can usually change it. Once a made-to-order item is printing, we cannot.

What sizes should I order?

Each apparel listing names the blank it is printed on and its fit. Comfort Colors runs relaxed, fitted tees run closer to the body. If you are between sizes and want room, size up.

Do you combine shipping?

Items from the same source ship together where possible. Orders mixing made-to-order and stocked items may arrive in more than one parcel at no extra cost to you.

Where is my tracking?

Emailed the moment your order ships. Check spam if it has not appeared. Still nothing, message us with your order number.

Do you do custom or bulk orders?

Yes — team gear, church groups, events, matching sets. Get in touch with what you have in mind.

How do I reach a person?

The contact page. A real person reads it, usually replying within a day.